Integration partner

"Can't recommend Tapi enough – what a fantastic maintenance platform!


Tapi is not clunky – it's super easy to navigate and gives you a clear overview of everything that's happening.


Since moving over to Tapi, maintenance and communication with tenants, landlords, and tradies has become so much smoother and more efficient.

Tenants are loving the new QR code sign-in system, which provides troubleshooting steps before they submit a maintenance request.


As property managers, we really appreciate this feature – it means tenants often resolve minor issues themselves before it even reaches us.


Landlords are also on board, especially with the transparency Tapi provides. We can add notes visible to all staff when viewing a property, outlining any specific instructions from the landlord or steps that need to be followed before organising maintenance. Uploading new appliances along with warranties and photos is a breeze, and it even pulls up the appliance manuals for you!


Contractors have reported that Tapi is significantly easier to use for managing work orders. They find the platform efficient for uploading invoices and receiving any follow-up details related to the original work order. Additionally, they appreciate the ability to upload photos of the completed job and highlight any concerns that should be brought to the attention of the property manager."